Privacy Policy
Last updated: August 17, 2026
This Privacy Policy explains how DigitalBoards collects, uses, and protects information when you use our dashboard website and DigitalBoards Player app.
1. Who We Are
DigitalBoards provides digital signage software, including a web dashboard and a player application used on screens and media devices.
2. Information We Collect
We collect information you provide directly, such as account details (for example email and password through our authentication provider), screen names, playlist names, and uploaded media.
We also collect operational data needed to run the service, including:
- Screen/device identifiers and pairing metadata.
- Player heartbeat data, status, and last-seen timestamps.
- Network diagnostics reported by the player (for example connection type and local IP).
- Player and app version/update telemetry.
- Playback and impression events used for analytics and reporting.
- Error and event logs used for reliability and troubleshooting.
3. How We Use Information
We use collected information to:
- Provide and secure the DigitalBoards service.
- Pair screens, sync content, and keep playback operational.
- Generate analytics and operational insights for account owners.
- Detect abuse, prevent fraud, and investigate incidents.
- Maintain and improve platform performance and reliability.
4. Legal Basis
Where applicable, we process information based on contractual necessity, legitimate interests (such as service security and reliability), and compliance with legal obligations.
5. Data Sharing
We do not sell personal information. We may share information with service providers that help us operate DigitalBoards (for example hosting, storage, authentication, and email delivery).
We may disclose information if required by law, or when necessary to protect rights, safety, and the security of our systems and users.
6. Data Retention
We retain information for as long as needed to provide the service, maintain records, troubleshoot issues, and meet legal obligations. Retention periods may vary by data type.
7. Security
We use administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, but we continuously work to improve safeguards.
8. International Transfers
Your information may be processed in countries other than your own. When required, we take appropriate measures to protect information transferred across borders.
9. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your information. You may also request account deletion.
To make a request, contact us using the information below. We may need to verify identity before fulfilling requests.
10. Children’s Privacy
DigitalBoards is intended for business use and is not directed to children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: info@gomidesign.com
Website: https://app.digitaladboards.com
